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Be The Expert: Specialization Pays

Geoff Millar,
Travel Research Online

The best way to give your agency visibility and a competitive edge is to become an acknowledged expert. Specialization lets you develop a reputation over time as the go-to place for a specific type of travel. The day of the generalist travel agent is rapidly coming to a close...read on

America's Twisted Tourism Logic

Charlie Leocha,
Consumer Traveler

The U.S. wants more tourists. To qualify, many visitors will have to pay a fee, be fingerprinted and answer questions about their mental and physical health and whether they were once Nazis. What are they thinking?...read on