Spanish Hoteliers Sick Of UK Travellers Claiming Sickness

Open Jaw

Spanish hoteliers are sick and tired of UK travellers claiming their properties made them sick. And British authorities are taking notice.

The UK Foreign Office is warning holidaymakers of the increasing number of claims companies targeting Britons in resorts in Spain and encouraging them to make false insurance claims regarding holiday sickness.

In an amendment to its travel advice for Spain, the Foreign Office warned that fraudulent insurance claims are illegal and could land holidaymakers in prison.

It said: "There have been reports of a rise in claims companies targeting holidaymakers at resorts in Spain inviting them to make false insurance claims regarding holiday sickness. Making a fraudulent insurance claim is illegal and a criminal offence in Spain and can incur penalties such as heavy fines and imprisonment."

Spanish hoteliers say fraudulent claims, mainly from British travellers, is costing them more than €60 milion a year.

The change to the Foreign Office (FCO) advice comes a week after UK travel agent group ABTA raised the growing problem of false claims for gastric illnesses made against hotels and tour operators with the Ministry of Justice.

Regarding the FCO amendment, it said: "ABTA members have reported a dramatic increase in the number of gastric illness claims being made by holidaymakers abroad.”

"Many of these claims are supported by very little evidence and do not match up with recorded sickness levels in holiday resorts. We believe this is being driven by the aggressive marketing practices of some claims management companies, touting their services to UK holidaymakers either in destinations or when they are back in the UK.

"This growing problem also runs the risk of seriously damaging the reputation of all UK holidaymakers," ABTA stated.





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