airlines are moving to banish disruptive drunks for life. Some carriers are
developing a code of conduct that could see drunken pax prosecuted, barred from
return journeys without refund or simply banned from flying with the airline -
move started in the U.K., where carriers have experienced some of the worst
recent incidents of air rage, ranging from brawling and using foul or racist
language to public urination and masturbation and attempts to break into the
U.K. Civil Aviation Authority (CAA) released figures earlier this year
revealing that unruly behaviour has tripled over the past 3 years, but it's a
problem throughout the world.
British Air Transport Association and Airport Operators Association is drawing
up common behaviour regulations and airlines have written to Britain's
Transport Secretary asking for government support, The
believe they are within their legal rights to ban drunk pax for life. They say
some incidents of in-flight outrageousness have reached the stage where they
could endanger lives. It's tough to argue, as any frequent reader of Open Jaw
Deviations can attest.
Ward, Managing Director of U.K.-based low-cost carrier Jet2, told the Times his
company would not allow the “disruptive few" to spoil flights for families and
vacationers. He said he had seen pax “pre-loading" with alcohol before flights
by drinking cans of lager at 5.30 a.m. at MAN.
plane is not a nightclub," Ward told the paper. “It's 6 miles up and going at
500 mph so you can't step outside to get some fresh air." Cabin crew have to
deal with “abusive, racist and often noisy and aggressive" pax, causing misery
and disruption for everyone else.
Jet2 rules let cabin crew give pax verbal and written warnings. Planes can make
emergency landings to offload obnoxious pax and charge them up to £3500 in
“diversion costs." That sum, however is only a fraction of what a diversion
costs an airline, which, depending on the incident, can cost well into the 6
year, IATA's 70th Annual General Meeting unanimously adopted a resolution
calling on governments and industry to work together “to effectively deter and
manage the significant problem of unruly air passenger behaviour."
on board is entitled to enjoy a journey free from abusive or other unacceptable
behaviour," said Tony Tyler, IATA Director General.