Where There’s Smoke, There’s Samsung

Open Jaw

Samsung is again investigating the safety of its Galaxy Note 7 smartphone after reports a newly 'fixed' version of the device caught fire on an aircraft.

A WN aircraft due to fly from SDF to BWI was evacuated before take-off yesterday.

The Note 7 was recalled last month following several reports of the device catching fire. But Samsung said it had fixed the problem and issued new versions.

The phone’s owner, Brian Green, said he bought the device 21SEP and that it had a black square icon on its packaging, showing the phone was a ‘safe’ replacement model.

Following yesterday's incident, Samsung said: "We are working with the authorities and Southwest now to recover the device and confirm the cause. Once we have examined the device we will have more information to share."

A WN spokesperson told the BBC: "A customer reported smoke emitting from an electronic device. All customers and crew deplaned safely via the main cabin door."

Green said that he had powered down the phone as requested by the flight crew and put it in his pocket when it began smoking. He dropped it on the floor of the plane and a “thick grey-green angry smoke” poured out of the device.

Green’s colleague went back onto the plane to retrieve some personal belongings and said that the phone had burned through the carpet and scorched the subfloor of the plane.

The FAA has not said whether it will revise its advice following the incident. 

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