Pumpkins, I'm getting rather tired of all the accusations of the industry being
dim-witted. Transat is going on and on about
beingdense. The Huffington Post's article
about robots being better than agents has fingers pointing at what a dumb ass
job we've done explaining what we do.
I've heard of self-flagellation, Pumpkins, but this is 50 times 50
shades of self-spanking. We must learn to love ourselves, dahrlings! I know
Jean-Marc feels badly about losing all that money. Who wouldn't? But this back
talk riposte of
being denser than you planned is not going to fix anything, dahrling. Don't punish
yourself like that!
And about the Huffy Post's piece that Google Flights is better than any
travel agent. Well, Ariaaanna, daaahrling, you have stepped into the wrong pile
this time. Claiming a
machine can provide better satisfaction than a good travel hand reveals
your ignorance not ours. Ha! Take that!
If only that Mr. 'It's our ownfault' Richard Earls would drop his whip, we could climb out of this
pseudo-sado travel industry beat up dungeon. Dickey says articles like
Arianna's appear because â€œThe travel industry has done a terrible job of explaining
itself to the general public." Nice blow to the self-confidence sphincter, Mr.
Earl Of Smartie-Pants.
He goes on to say:
â€œBy and large, consumers do not understand what you do, how you fit into their
travel plans and why they should use you. Most members of the public think of
travel agents as one possible way to buy travel out of several retail
alternatives. Many ill-schooled travel agents reinforce that perception with
product-driven advertising and marketing."
Owee. Ok, we're a little thick in
the head. I get. It. What's the safe word?