Customer Service... How Bad Is It? |
| Hit and miss |
 |
55.3% |
| Worse than ever |
 |
30.2% |
| On the up and up |
 |
8.5% |
| Our suppliers go the extra mile... or else |
 |
6.0% |
|
| Do Clients Buy The "Brand"? |
| My clients buy what I recommend |
 |
40.0% |
| Ya - brand 'primo cheapo' |
 |
38.8% |
| Yes - some are very loyal to a product |
 |
17.6% |
| Head office tells me we are the brand |
 |
3.7% |
|
| Is March Broken? |
| Cracked - but holding together |
 |
34.2% |
| We're still fixing February |
 |
27.0% |
| No way - we're packin' em in |
 |
26.6% |
| Even Humpty Dumpty's men couldn't put it together again |
 |
12.2% |
|