YYZ Launches App For Pax With Cognitive Special Needs
Caroline Booth, Open Jaw
Toronto Pearson is the first airport in the world to partner with MagnusCards, an app offering digital how-to guides (Card Decks) for people with autism and other cognitive special needs.
This launch coincides with Autism Awareness month in Canada.
The introductory Toronto Pearson set of ten Card Decks offers a personal step-by-step guide for pax who might find the busy airport environment uncomfortable. The guide gives users and their caregivers a chance to learn how to navigate the environment with greater ease and independence with the goal of making the user feel safe and comfortable. Common airport processes include checking in for a flight and going through security screening.
"Toronto Pearson will become the first airport to participate in the program, setting ourselves apart as leaders in accessibility and demonstrating our commitment to creating a universal experience for all passengers" said Scott Collier, Vice President, Customer and Terminal Services at the Greater Toronto Airports Authority. "We are responding to our passengers who are looking for ways to efficiently navigate Toronto Pearson while travelling with family members with cognitive special needs."
"I created MagnusCards to help people like my brother, who has autism, to do the things he wants to do and go the places he needs to go with greater ease and comfort" said Nadia Hamilton, Founder and President of Magnusmode, the company behind MagnusCards, "Toronto Pearson Airport Card Decks reduce barriers to participation and support people worldwide to experience the wonder and freedom of travel."