is Fraud Awareness Month in Canada, and WestJet has taken the opportunity to
provide another update regarding the telephone scam that continues to falsely
implicate it and other prominent Canadian brands.
airline says that following its last news release on this matter in November
2014, the perpetrators appeared to move on and use the names of other brands.
However, the calls have returned in recent weeks, beginning with the claim
"You have won 999 WestJet dollars."
share the frustrations of the Canadian public," said Richard Bartrem,
WestJet Vice-President, Communications and Community Relations. "We
recognize how infuriating it is to receive these calls and we remain committed
to use every legal means at our disposal to stop the perpetrators from using
our name. To that end, we continue to work with regulatory and government
agencies in Canada and Mexico."
again emphasized that it does not use telemarketers or make telemarketing
calls, nor does it share guest information with third parties for the purpose
cannot emphasize strongly enough that WestJet is not making these phone calls
nor are we associated in any way with the people who are," said Bartrem.
"And we encourage anyone who receives one of these calls to hang up
immediately and under no circumstances provide the callers with any credit card
numbers or other personal information."
urges Canadians to report these phone calls and other fraudulent activity to
Anti-Fraud Centre or by calling 1-888-495-8501.
such as the date and time of the call, the telemarketer's name and telephone
number, the telephone number that received the call and any additional
information that would identify the caller or on whose behalf the call is being
made, such as a website, will help the CRTC's enforcement officers.