WestJet has uncovered a scam involving a deeply discounted airfare
offer for registrants of an upcoming conference in the U.S.
While doing routine checks of their credit card transactions,
WestJet’s fraud investigators discovered a scam advertising return flights up
to 50% lower than fares available through westjet.com. It's estimated as many
as 100 conference registrants accepted the offer and paid the airfare only to
discover that their ticket was invalid because it was purchased with other
individuals' stolen credit cards.
"This scheme validates the steps we take to monitor
transactions in an effort to protect our guests and our company from
unscrupulous people," said Alexis Gunderson, WestJet Team Lead, Fraud
Investigation. "It also shows that the old adage is more appropriate today
than ever before: if it seems too good to be true, it probably is. It's
important to do your homework before purchasing your flights. The lowest
WestJet fares are those advertised on westjet.com, and travellers should avoid suspicious-looking
deals advertised elsewhere. Ensure you are getting exactly what you paid for by
booking your flights and vacation packages directly with an airline or tour
operator, your preferred travel agent or other reputable travel service provider."
WestJet has turned over information regarding this fraud scheme to
law enforcement authorities for further investigation.