Marking the 4th annual
celebration of Travel Agent Appreciation Day, The Travel Industry Council of
Ontario is recognizing the valuable service and consumer protection that travel
agents provide to Ontario travellers.
“The Internet has made it
even easier for consumers to book their own travel but that can also lead to
problems if you don’t have all of the information you need. Ontario
travel agents have valuable knowledge that can improve and protect the travel
experience,” says TICO in a statement.
TICO continues to tell
consumers that ‘Ontario Travel agents are FantasTICO!’ through an awareness
campaign promoting the knowledge, integrity and professionalism of TICO
registered travel agents.
“TICO registered travel
agents must provide comprehensive information to their clients that safeguards
their travel plans, but what really impresses me is the personal and
professional commitment these agents have to their clients,” says Richard
Smart, President and CEO of TICO.
“I hear stories every day of
how agents go above and beyond to help and protect their clients.”
David Orazietti, Ontario’s
Minister of Government and Consumer Services, added these comments: “Our
government is committed to protecting Ontarians, and our province has the most
comprehensive consumer protection for travellers in the country. These
protections are supported by our provincial travel industry, which is committed
to the highest standards of service and professionalism.”
TICO says Ontarians booking
through registered agents receive a number of powerful benefits.
“Ontario consumers have many
options when it comes to booking travel, but Ontario offers powerful
protections for those that book with a TICO registered travel agent. Beyond
that protection is the unique knowledge and advice that a travel agent can
provide. And should a traveller experience problems, they are not alone if they
booked through a travel agent.”