Mother’s Day At Open Jaw – Celebrating Jan Poon & Jodine Clement

Open Jaw

They got “into the business” at exactly the same time. Years later, this busy Barcelo & Occidental BDM finds she is sharing her mom with the whole of TPI!

Funny how fate can affect your life. Jodine Clement, Business Development Manager for Barcelo & Occidental in Western Canada, was a flight attendant with WestJet when an injured back curtailed her flying career. At the same time her mom Jan Poon, today an agent with TPI, had sold her giftware business and the 2 of them were looking for a fresh opportunity.

Enter TEAM, a U.S.-based agency looking for independent travel advisors, so they signed up in 2001. Shortly thereafter Jan went to TPI and Jodine went on to work on the tour operator side of the industry. She’s now been with Barcelo for 4 years.

“I once had an agent really upset with me because of the wholesale/retail relationship, so I’m very careful to say the only benefit my mother gets is that she has my home number!” says Jodine. “I once even turned her down for a FAM!”

That changed recently when the 2 did participate in a Barcelo FAM together – after all, Jan had booked a destination wedding with the hotel group. “Was it weird? A little. A lot of the TPI agents call her Mama Jan and it makes me so proud to hear that.

She works very long hours – throughout the night if need be – for her clients, she takes courses and attends seminars to improve her knowledge. She has her CTC and is an MCC:  and I love her to pieces!”

Do they talk shop at home? Yes, but not in front of the rest of the family.

She’s also loyal: Jodine says that throughout her career her mother has always done her best to support her with bookings. “She tells me whenever she makes a booking. ‘I’m trying!’ she says!”




Carol LeSann - May 7, 2016 @ 01:05
Two great ladies!! Mama Jan you are amazing and so fortunate to call you my friend... xo

Janet Zahr - May 6, 2016 @ 18:05
These are two wonderful, beautiful ladies in the travel industry. Beautiful article!!

Jan Poon - May 6, 2016 @ 05:05
Thank your for a lovely Mother's Day Tribute from Mama Jan - It was actually Jodine that changed my career in Year 2000 when we started together with Team and eventually merged with TPI - think she was the Mom and I just tagged along. Little
did I realize that it was the wisest decision made as I so love this industry with the many friends I've been associated with TPI and others in Travel. So hats off to you Jodine for moving me into the right direction...so proud ot you too!
Happy Mother's Day everyone!

Sandy McLary - May 5, 2016 @ 17:05
Beautiful article ladies ! These are 2 of the most amazing women I know in the travel industry! Thank you for everything you both do and what you each bring to the industry ! Happy Mothers Day !!

Sandy McLary, - May 5, 2016 @ 17:05
A beautiful article from 2 of the most amazing dedicated to the industry women that I know ! Thank you for everything you both do for both your brands & TPI !!

Lee Chew - May 5, 2016 @ 15:05
Absolutely wonderful ladies. I have the utmost pleasure to work with Jan before. Best manager of all times

Karen Gay - May 5, 2016 @ 11:05
Jodine I see where you get your beautiful smile! Happy Mother's Day!

Elizabeth McColl - May 5, 2016 @ 10:05
I got to know both Jan & Jodine when I was in Edmonton. Never knew the were related!!

Carolyn O'Reilly - May 5, 2016 @ 09:05
Great article. I love these 2. Both are wonderful, giving people.

Carl Henderson - May 5, 2016 @ 09:05
Fantastic!! 2 absolutely amazing people who both give their all to their business and everyone around them!!


(will not be published)