A Ray of Sunshine from Caribbean Airlines

With Martha Chapman

Nazie Mohammed and Valerie Murphy-Rahman

Philip Rose of the Jamaica Tourist Board

Philip Tucker and Lea Ramnarace of CWT with Dawne Francois of the Grenada Tourism Authority and Jamie-Ann Davidson, also with CWT

Shireen and Shaffralie Ali of Mississauga Travel with Krystal Simpson of Travel Kiosk

Not even a miserable wet and windy night could keep almost 100 travel agents away from an evening with Caribbean Airlines. Featuring a mini-trade show, dinner and always-popular prizes, the evening at the Holiday Inn Yorkdale was a definite sellout.

Apart from the chance to chat with four tourist board reps, agents received a comprehensive update from Valerie Murphy-Rahman, Senior Manager of Sales and Reservations system-wide for the carrier. “We are switching to Amadeus next month,” she told us, “And next year we will be gutting the interiors of our 737-800s to install, among other things, state-of-the-art inflight entertainment with personal screens.”

 The 737s, configured at 138Y and 16B, are used on the carrier’s flights YYZ-POS (Caribbean’s headquarters) and YYZ-KIN. From POS there are frequent connections by 68 pax ATRs to Guyana, Grenada, Barbados and more.

For the personable Sales Executive for Canada Nazie Mohammed, the message is all about the inclusive nature of the carrier’s service. “These days it seems some airlines charge you just for looking at the aircraft,” he told the appreciative audience, before outlining that Caribbean includes meals, bar service, headsets, advance seat selection and also a generous baggage allowance of one bag at up to 50 lbs checked and 22 lbs carry-on. There are also discounts for seniors 60+.

“Our main clientele at the moment are the Caribbean VFR and business travellers,” Murphy-Rahman explained, referencing Trinidad’s key petroleum industry. “We’re not seeing as much of the leisure traveller as we’d like – which is why events such as these are so important to get that message out.”

(will not be published)