AC Gets Nod From Biz Travellers
According to the Ipsos Reid 2018 Canadian Business Traveller Survey, Air Canada is the preferred airline for domestic travel for 92% of frequent business travellers. The national study determined Air Canada is the only Canadian airline to see a consistent increase in preference and in usage for the past five years. Additionally, readers of Business Traveler have named Air Canada the "Best North American Airline for International Travel," as well as "Best North American Airline for Inflight Experience."
“The 2018 results revealed the broadest margin of frequent traveller preference for Air Canada versus our domestic competitors since 2014, and we are especially pleased that this positive trend is seen in all regions of Canada,” said Lucie Guillemette, executive vice president and chief commercial officer at Air Canada. “Year-over-year increases in key ratings by business travellers reflect our business customers' appreciation of our strong global network, schedule, loyalty programs and focus on customer service. Together with the results from Business Traveler USA, this further indicates that Air Canada is successfully executing its global strategies, which include introducing a new, industry-leading loyalty program in 2020.”
The 27th annual Canadian Business Traveller Survey is an online survey conducted independently by Ipsos Reid, based on business travellers who took a minimum of six roundtrip flights for business in the past 12 months.