Swoop Celebrates Its First Birthday

Canada's ULCC Swoop celebrated a full year in business on 20JUN.

Exactly a year ago, the airline grew from five to 16 destinations, spanning four countries including the U.S., Jamaica and Mexico. As part of its 2019 summer schedule, the airline also expanded its domestic network to include London, ON and Kelowna, BC.

"With 365 days of flying and over one million travellers flown, we are proud to be Canada's preferred ultra-low-cost airline, enabling dreams, reunions and providing the pleasure of ultra-low-cost travel to both new and repeat travellers," said Steven Greenway, President of Swoop.

As part of the birthday celebration, Swoop released a video featuring travellers sharing the opportunities that the ULCC has made possible this past year. See the video here.

Based on a 2019 survey of 23,830 Swoop travellers, the airline found that:

  • 89% of surveyed Swoop travellers have already recommended Swoop to a friend or colleague.
  • 94% of surveyed travellers like Swoop's unbundled service model.
  • 90% of surveyed travellers felt their Swoop travel experience provided good value.
  • 92% of surveyed travellers said Swoop met or exceeded expectations.

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