Carnival Unveils Cutting-Edge Operations Centre In Miami
Kerry Sharpe, Open Jaw
Carnival Cruise Line has unveiled its new Fleet Operations Center (FOC) in Miami, the largest and most advanced in the cruise industry. The 35,000-square-foot facility is custom-designed for hands-on, around-the-clock monitoring and support of the line's 26 cruise ships.
The Carnival FOC features a state-of-the-art tracking and data-analysis platform that enables real-time information sharing between Carnival ships and specialized shoreside teams designed to support fleet operations.
It was unveiled during a ribbon cutting ceremony and interactive demonstration of its most innovative new high-tech features, which is anchored by a 74-foot-long video wall composed of 57 LED screens. The high-definition wall displays the status of all ships, including weather, itinerary updates, safety, engine and environmental updates. Additionally, the status of ports, ships logistics, guest operations and a host of other functions are also monitored. The 24/7/365 system will support the work of cross-functional teams, including technical, nautical, port and guest operations, environmental operations and compliance, occupational safety, technical services, and other key areas.
"In designing the FOC, we combined best practices from the military, government and industry to achieve a generational leap in facility design, sophisticated technology and utilization, creating the largest and most advanced fleet operations centre in the industry," said Carnival Cruise Line president Christine Duffy. "Nothing is more important than the safety of our guests and crew, and this new facility enhances our already comprehensive approach to safety and operational excellence."
The South Florida-based facility is the third and largest in Carnival Corporation's global FOC network, complementing those in Seattle, Washington, and Hamburg, Germany. While the new location primarily is dedicated to Carnival Cruise Line, it includes the ability to monitor the entire 103-ship fleet among parent company Carnival Corporation's nine operating lines and it can act as the FOC for any of them at a moment's notice.