Uniworld Enhances River Currents Booking Tool

Graeme Peto, Open Jaw

Uniworld Boutique River Cruise Collection has announced a series of improvements to its “River Currents” travel advisor booking tool, driven by user feedback. Uniworld says the new functionality aims to give agents more opportunities to generate sales, save time, and avoid losses to client bookings.

“We value our partner agencies and travel advisors. After all, they engage with us and our technology every day and understand best how the tools can benefit their business. Based on their recommendations, we are delighted to deliver these new updates,” said Uniworld President and CEO, Ellen Bettridge. 

New waitlist functionality works for both Uniworld and U by Uniworld clients, allowing advisors to add their clients to a waitlist on select soldout cruises for a minimal deposit.

River Current's other new enhancements include:

Expanded Promo Code Functionality and Messaging System -- when utilizing a promotional code, River Currents will now confirm the status of the Promo Code as either “successfully applied” or “rejected / invalid.”

Clear Savings Breakdown -- In the “Breakdown Section,” after the promo code has been applied, it will break down the savings amount upfront. Travel advisors will no longer need to complete a booking to see their full savings breakdown.

Ship Board Credits -- Any applicable Ship Board Credits will now be listed in the savings breakdown section of a booking.

Simple Invoice Sending Options -- Should a travel advisor wish to send, view, print, or e-mail a copy of an invoice, they can now do so through the River Currents system.

Booking Status Displays -- All bookings made through River Currents are now displayed so that travel advisors can easily determine a booking’s status. Statuses include: Confirmed, Paid in Full, Deposit, Released, and Cancelled.

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