HAL Creates Navigator App, Enables Pre-Voyage Access

Anna Kroupina, Open Jaw

Holland America Line is expanding its browser-based Navigator tool into a user-friendly, free app for mobile phones and tablets that can be used onboard. iPhone and Android users can download the Navigator app from the iTunes App and Google Play stores.

Using Navigator, guests can plan daily activities, explore and book shore excursions, view restaurant menus and make dining reservations, view spa treatments, check their account statement and more. 

Expected to be the most popular feature is the chat function that enables guests to communicate with each other for free while on ship.

Guests who forget to download the app prior to embarking can download it once onboard free of charge without using internet minutes.

In the coming months, guests will be able to access the app pre-voyage to review available services and check out the interactive fleet map at any time before boarding the ship. Currently, the service is only available to use during a guest’s cruise.

Anna Kroupina

Anna Kroupina Journalist

Anna is OJ's newest member and she joins the team as a writer/reporter. She co-writes the daily news and covers events. Although she's new to the industry, pursuing a career path in travel/tourism has been a goal since her first family road trip to the Florida Keys sparked a desire to discover the world and this exhilarating, fast-paced industry.

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