Cruise Journalist Takes The Celebrity Cruise App For A Test-Drive

Cruise Week

Cruise Week correspondent Art Sbarsky tried out the new Celebrity Cruise App during a recent cruise on Celebrity Equinox. The following are his observations on its utility.

Sbarsky didn’t download the free, easy-to-install, phone-based Celebrity Cruise App in advance. If he had, he could have taken a selfie and scanned his passport, making it a touch easier to board the ship. He says the process was quick and efficient anyway.

But when he got on board and started using the app – now offered on six Celebrity ships -- he found a variety of other features that add value to the cruise experience.

Daily Planner/My Calendar: “It was an easy-to-follow way of seeing what was happening at various places around the ship. And not just for a given day but for any day of the cruise.

It also showed all dining reservations. One fellow guest I met liked that she could always see where food was being served around the ship.

A feature I didn’t use was creating a daily to-do list, but I would imagine this would be good for those guests who plan lots of things to do, especially on sea days.”

Onboard Expense Account: “This was a simple way of keeping track of how much I spent. I’m not usually obsessive about doing this, but since I didn't always receive a receipt for charges, I was able to see what went on my folio.”

Reservations: “On the first day of any cruise, there’s the traditional (and annoying) line to make shore excursion or dining reservations. With the app, guests just do it via their phone anywhere and anytime.”

Chat: “This enables cruisers to stay connected with friends, family, etc. I saw guests using this, for example, upon arrival in the theatre before a show telling others where they were, or at bars and the pool deck.”

Digital Key: “If a guest downloads the digital key, there’s no need to use the traditional SeaPass card; they just have to wave their phone and the door clicks open.”

Edge Extra: “Celebrity Edge has an additional app feature built into the ship during construction that enables guests to change their stateroom/suite temperature, lighting, blinds and tv, all by tapping their phones.”

Sbarsky sums up: “The feature will be on all Edge-class ships going forward. Like so many other app features with Celebrity, it adds to the convenience of the cruising experience. Eventually the app will be fleetwide.”