Bahamas Paradise Responds To U.S. State Dept. Travel Advisory
Bruce Parkinson, Open Jaw
Bahamas Paradise Cruise Line has issued a formal response to the 8MAR COVID-19 U.S. State Department travel advisory, emphasizing the strength of its unique Bahamas vacation product. The official statement is as follows:
“We want to reassure travellers that the U.S. State Department’s recommendation is just that, a recommendation, and there are currently no restrictions for those who choose to travel by cruise ship,” said Oneil Khosa, CEO.
“The safety, health and wellbeing of our guests and crew will always remain our top priority and while we continue to monitor this situation closely – maintaining communication with the World Health Organization and Centers for Disease Control and Prevention – we firmly believe the risk to our guests and crew members remains very low. We will not permit any persons who have travelled or transited from countries currently identified in the CDC list. Additionally, we have a Health Declaration in place and we are prepared to take all necessary preventative measures as circumstances indicate.”
The company has updated its cancellation policy for travellers with concerns; the updated “Sail with Ease Policy” is as follows and valid on any new bookings made now through the end of 2020:
Cruise passengers travelling in less than 30 days may change to a new sailing date at no charge, with price protection and the transfer of any promotional offers or supplements. Cruise pax travelling in more than a month can cancel with no charge or take the opportunity to transfer to a future sailing, receiving up to a $50 onboard credit.
Cruise & Stay passengers traveling in the next 45 days may change to a new sailing date at no charge or cancel for any reason, receiving a future Cruise & Stay credit. Cancelations with future bookings will be made at the prevailing rate but will include the transfer of any existing promotional offers or supplements. Cruise & Stay passengers traveling in 46 days or more will be given the opportunity to cancel for any reason. Those wishing to rebook on a future date can do so at prevailing rates with a $50 onboard credit.
“While traveling with us is a wonderful way to experience a quick, close-to-home Bahamas getaway, we understand some people do still want the confidence of being able to change their plans up until the last minute,” said Khosa.
“We will continue monitoring the situation and maintaining flexibility, ensuring our guests feel comfortable and confident, helping them enjoy the vacation they very much deserve. We also remain deeply dedicated to our valued travel advisor partners and are committed to doing everything we can to help them through this difficult moment. We will overcome this together, just as we have many other things in the past.”
Bruce Parkinson Editor-in-Chief
An observer and analyst of the Canadian and international travel industries for over 25 years, Bruce uses the pre-dawn hours to prepare a daily news and information package to keep industry members up to date.