Manulife Updates Policies Following Cruise Advisory

Bruce Parkinson, Open Jaw

Manulife says the Canadian government’s 9MAR announcement advising Canadians to “Avoid all cruise ship travel due to COVID-19,” means that all cruising is now considered as a Level 4 travel warning. 

In a note sent to travel advisors, Manulife says the ramifications of this decision mean that:


  • Clients may cancel their trip and submit a claim for any policies that were issued prior to 5MAR, 2020, the insured will  have the option to cancel under the PPP, All-Inclusive, Non-Medical and Trip Cancellation and Annual All-Inclusive Plans. If clients choose to travel there will be no interruption coverage for anything related to COVID-19. 


  • If the insured client chooses to travel while there is an official travel advisory (Level 4) in effect for COVID-19, there will be no emergency medical coverage for anything related to the Coronavirus while on that cruise or in destination. If the medical condition is NOT related to the travel advisory, medical coverage would apply according to the terms and conditions of the policy.
Bruce Parkinson

Bruce Parkinson Editor-in-Chief

An observer and analyst of the Canadian and international travel industries for over 25 years, Bruce uses the pre-dawn hours to prepare a daily news and information package to keep industry members up to date.

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