Small ship cruise operator Windstar Cruises is temporarily suspending operations worldwide for cruises embarking 14MAR through 30APR, 2020, "due to the unpredictable environment surrounding the coronavirus COVID-19 pandemic."
"After much thought, we believe we are making the most responsible decision we can during this coronavirus pandemic," said Christopher Prelog, chief operating officer of Windstar Cruises. "This worldwide pause in the operation of our fleet of small ships is an effort to curb the spread of the virus and keep our guests, crew and the communities we visit, safe and healthy. We look forward to resuming operations again on 1MAY with a return to offering our 180 degrees from ordinary vacation experience."
Guests on cancelled cruises will receive the choice of a Future Cruise Credit valued at 125% of all monies paid to Windstar Cruises or a refund equal to the amount paid on the Windstar booking. Guests will have 24 months to book and embark on any available Windstar cruise using their Future Cruise Credit. Windstar Cruises will protect Travel Advisor commissions on the affected bookings.
Windstar says its reservations team is reviewing all affected bookings and will send a letter outlining details to guests and travel advisors with cancelled cruises.
Bruce Parkinson Editor-in-Chief
An observer and analyst of the Canadian and international travel industries for over 25 years, Bruce uses the pre-dawn hours to prepare a daily news and information package to keep industry members up to date.