Report Says NCL's Becker on Leave After Downplaying Coronavirus
Business Insider says long-time Norwegian Cruise Line executive Bob Becker went on leave this week after reportedly encouraging sales staff to downplay the coronavirus when selling cruises.
Both the Miami New Times and Miami Herald wrote that Becker sent an email dated 24FEB in which he said, "No one knows or cares about the Coronavirus."
He also was linked with a script for NCL sales staff that was aggressively promoting cruise sales while downplaying the coronavirus in the Caribbean ("The Coronavirus can only survive in cold temperatures.”)
Cruise Week reports that the comments got picked up in national media and online, putting NCL in a bad light in that they leave the impression of saying anything to get a sale.
"Professional travel counsellors don't behave this way," said one veteran agent when learning of the comments.
Cruise Week asked NCL to confirm accuracy of the Business Insider piece reporting Becker being put on leave. A spokesperson promptly responded, "NCL has no comment on the Business Insider piece."