Norwegian Expands Canadian Sales Team

Open Jaw

Ian Smyth

Dana Gain

Sabrina Greca

Ilanit Zimmermann

Mary-Jo Cutaia

Ramon Jacinto

Alexandre Bergeron

Norwegian Cruise Line has revealed the expanded sales team that will support travel partners in Canada.

“Part of our brand promise is 'Partners First,' which is simply our commitment to invest in our agency partners' success, be easy to do business with, and listen to our partners and take action. Today, I'm happy to say that our 'Partners First' philosophy is also “Canada First," said Andy Stuart, Norwegian Cruise Line President & COO.

As reported by Open Jaw earlier this month, the Canadian team will be led by industry-veteran Dana Gain, newly appointed National Director for Sales, who will oversee all aspects of Norwegian's sales strategy in Canada. Gain will lead a team of 6 BDMs dedicated to growing the number of guests sourced from the Canadian market and expanding the agency base partnering with Norwegian.

Gain has extensive experience in the cruise industry, most recently as director of international sales for Carnival Cruise Line. “I am thrilled to be a part of the Norwegian family and immensely proud of the team we've assembled in Canada,“ said Gain. “We are ready to build closer, more effective partnerships with our travel partners across Canada and share the exciting marketing tools and training available for agents to grow their business."

Gain's team includes:

  • Mary-Jo Cutaia, named BDM for Western Ontario. She is a 20+ year veteran of Norwegian Cruise Line.
  • Ian Smyth, who joins Norwegian as BDM for Eastern Ontario. Smyth has spent the last 8 years as a sales representative for WestJet and WestJet Vacations. Prior to his time at WestJet, Ian had been a sales rep with Fun Sun Vacations.
  • Ramon Jacinto continues his role as BDM for Western Canada. He joined Norwegian in 2013, having previously held sales positions at WestJet and WestJet Vacations and the Richmond Tourism Association.
  • Sabrina Greca, previously BDM for Quebec, has been appointed the business development manager for strategic accounts. In her new role, she will develop and grow Norwegian's partnerships with Canadian tour operators and wholesalers.
  • Alexandre Bergeron joins Norwegian as BDM for Quebec. Bergeron was most recently with Transat Holidays, where his enthusiasm quickly earned him a strong reputation amongst his agents; including a nomination for “BDM of the Year" in Quebec.
  • Ilanit Zimmermann joins the Canadian team as the Miami-based BDM covering parts of Saskatchewan, Manitoba and the Maritimes.

“Canada is a primary growth market for Norwegian and the significant expansion of our sales team shows that we are serious about investing in our Canadian partners," said Nathan Hickman, Norwegian's Vice President of Field Sales.

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