Clients Say The Darndest Things – Bizarre Agent Requests

Answering questions is a key part of a travel agent’s job. But some questions are stranger than others. U.S. agency group ASTA is shining a spotlight on the work of agents by releasing a list of strange-but-true requests made to its members. Here are 10 of the wackiest, along with our imagined responses. Buckle up. 

  • Can I bring a 12 pack of Tab on the plane? (Where the heck did you find Tab? And no you can’t bring it on the plane). 
  • Can you set it up so that the whales jump in the background at the same time I’m proposing to my girlfriend? (No problem. Will send a text to the pod leader.)
  • I was looking online at the picture of our room. I hate the curtains. I don’t think I’ll be able to sleep in that room with those curtains. Can you cancel the whole trip? (You don’t close your eyes when you sleep?)
  • Don’t tell my fiancé this is where I took my first wife for our honeymoon. (Noted.)
  • Can you please book the honeymoon suite for us and another couple? (As long as you know there’s no pullout couch.)
  • I would like to go somewhere where there are NOT a lot of men. (Me too, honey.)
  • I’d like to get married in the Caribbean on an island where the marriage is not legal in the U.S. (I won’t even ask.)
  • Will there be shadows on my face at 4 p.m. when the pictures are taken? (I’ll ask Siri.)
  • Will you watch my pet while I’m away? (All part of the service.)
  • Can you ask the airline to block the seat next to me so I can stretch out? (Yep. It’s all about you.) 

“This list is proof that some consumers need a little extra help when they plan vacations, and that's where we come in,” said ASTA CEO Zane Kerby.



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