A Virginia woman is suing Qatar Airways for US$850,000, claiming a flight attendant slopped "scalding hot" coffee on her lap, allegedly causing serious burns. QR says it never happened.
Zahra Azizkhani, 72, said she was flying from Virginia to Iran last year to visit the country for the first time in years.
Her alleged ordeal began mid-flight, when she said a steward serving coffee dropped the hot liquid on her stomach area, causing serious and painful burns, according to the suit.
The attendant, the woman claims, did nothing to help her. She claims the burns were so severe that she was unable to wear fabric over them, which restricted her travels in Iran because of the country’s strict laws about women’s clothing.
In court filings, the airline denied the incident took place.
But according to the lawsuit, the woman’s situation got worse. The spill also damaged her passport, causing it to discolour, the suit contends.
That resulted in Azizkhani being detained for more than two hours at IKA while immigration officials interrogated her, the lawsuit claims.
She said she was eventually allowed to leave after authorities determined her identification was legitimate, despite smelling like a dark roast.