Do Not Kick My Seat – Expedia Survey Reveals Top Peeves

Bruce Parkinson, Open Jaw

Expedia has released the results of its annual 2018 Airplane and Hotel Etiquette Study, revealing the quirks and bad behaviours that infuriate Canadians as they travel.

This year’s survey found Canadians almost universally agree that being barefoot is a flying no-go (96%), it's ok to wake a fellow passenger who is snoring (46%) – this was highest amongst Quebecers (56%) – and hotel bed bugs are extremely annoying (80%). But that's not all. 

"The average Canadian takes three flights and spends twelve nights in a hotel per year, so it's not surprising airplane and hotel etiquette is a topic of hot debate," said Jennifer Callegaro, Head of Brand Marketing for Expedia brand in Canada. "Our data shines a light on the sometimes small, yet impactful actions travellers can take to improve the journey for others around them – especially within such close quarters." 

Inflight Friction

  • Hands down, the 'seat kicker/bumper/grabber' is the most annoying passenger on a flight; according to more than half of Canadians (53%). In fact, this led world-wide. 
  • The 'aromatic' passenger ranks second (48%). This is the individual that exhibits poor hygiene or is in some way giving off a strong scent. 
  • Coming in third is the 'inattentive parent' (41%).  

Hotel Hell

A night in a hotel can turn into a nightmare pretty quickly, according to the Canadians who found these three types of hotel guests especially intolerable: 

  • The 'hallway hellraiser' (47%) running up and down the halls. 
  • The 'inattentive parent' (46%) with kids getting up to mischief. 
  • The 'in-room reveler' (45%) bringing the party back to the hotel for the night.  

You talking to me? 

Whether in flight or in bed, Canadians are looking for peace and quiet. It turns out Canadians don't talk to their neighbours – nearly 90% prefer to keep to themselves during the flight, especially those from the Prairies (94%). Those in the Atlantic provinces (74%) are the least likely to keep to themselves.  

Instead of chatting, Canadians prefer to watch movies (81%); read (70%) and sleep (69%). And when it comes to a hotel stay, these preferences continue, with half of Canadians using the privacy indicator to prevent hotel staff from entering the room.  

Bruce Parkinson

Bruce Parkinson Editor-in-Chief

An observer and analyst of the Canadian and international travel industries for over 25 years, Bruce uses the pre-dawn hours to prepare a daily news and information package to keep industry members up to date.

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