AC Flight Delayed Five Hours After Premium Pax Demands Fish

Bruce Parkinson, Open Jaw

A business class passenger with very specific dietary needs caused a major delay on an Air Canada flight over the weekend, after throwing a ‘hissy fit’ because the fish meal he had requested was not available.

The unidentified man had taken his seat in business class for the cross-Canada flight from Vancouver to Toronto when he became “disruptive,” demanding to be served fish and claiming he could not eat meat or gluten, CTV reported.

The flight attendants were taking meal requests from premium pax before the plane took off, which prompted the man’s demands.

Though the flight attendant reportedly tried to offer the man several meal choices, a witness, who wished to remain anonymous, told CTV that the passenger continued to be “very belligerent, very rude to the flight attendant.”

The witness said the man was swearing and being verbally abusive, but did not appear to be drunk

"He was very calm and was like, 'If I don’t get fish, there will be a problem. One way or another, I will get my fish, either you serve it to me or I will serve it to myself.'" Huh? Was he planning to go fishing?

The passenger’s unruly behavior forced the plane to go back to the gate, where he was eventually removed from the flight. However, his outburst caused enough of a delay to the flight that the crew timed out.

"The pilot came on the radio and said, 'Due to this delay of having to come back to the gate, the co-pilot and I have tapped out on our hours and we need to get you new pilots to get you to Toronto,’” the witness told CTV.

"We were all inconvenienced because this guy had a hissy fit over not being able to get fish," said the witness.

The incident, which several onboard dubbed “#fishgate,” left pax unable to board the flight until 7:30 p.m. – over five hours after their originally scheduled 2 p.m. flight. All for an inflight fish meal!
Bruce Parkinson

Bruce Parkinson Editor-in-Chief

An observer and analyst of the Canadian and international travel industries for over 25 years, Bruce uses the pre-dawn hours to prepare a daily news and information package to keep industry members up to date.


L. D. Cross - March 6, 2019 @ 14:08
That's it, no more food on any flight, just water.
Ah, will that be still or sparkling?; spring or tap?; domestic or imported?
Here comes another hissy fit.

Hanna - March 6, 2019 @ 12:15
"...or I will serve it to myself."

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