Flight Attendant Spills First Drink – On Her Airline’s CEO

Bruce Parkinson, Open Jaw

AA CEO Doug Parker with forgiven flight attendant Maddie Peters.

Had a bad day? American Airlines flight attendant Maddie Peters can probably top it.

The four-year veteran of the airline says she has never spilled drinks on a passenger before. When she did this week, the errant beverage landed on – of all people – AA CEO Doug Parker.


NBC News reports that 28-year-old Peters and other crew members had been warned ahead of time that Parker would be on the flight.

"We knew he was going to be on board and had to be on our best behaviour," Peters said.

Peters was carrying beverages to those in first class, as others were still boarding. The pax in front of her suddenly stopped and moved backwards, which sent Peters’ tray flying. And, like a scene from a sitcom, a drink spilled across Parker.

"I wanted to drop dead right there," Peters wrote in an Instagram post about the incident.
Parker laughed the entire experience off.

“Luckily he was super cool, and a good sport about it. He later came back and we chatted for a little, and joked about it the rest of the flight,” Peters said on Instagram.

"I asked him, 'Am I fired?' and he said, 'Of course not.'" She added, "When he was getting off the plane he told me he’d never forget me...guess that’s a good thing, right?"

Bruce Parkinson

Bruce Parkinson Editor-in-Chief

An observer and analyst of the Canadian and international travel industries for over 25 years, Bruce uses the pre-dawn hours to prepare a daily news and information package to keep industry members up to date.

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