AA Apologizes After Doctor Ordered To Cover Up Summer Outfit
Bruce Parkinson, Open Jaw
American Airlines has apologized to a Houston-based doctor after she was ordered to use a blanket to cover up her summer outfit.
The passenger, Tisha Rowe, called the airline out in a tweet on 30JUN, saying crew members told her that she couldn't board her Miami-bound flight from Kingston, Jamaica without putting on a jacket. She acquiesced but felt "humiliated" by the ordeal.
"So #AmericanAirlines just told me I couldn't board the flight without putting a jacket over my ASSETS. My shorts covered EVERYTHING but apparently it was too distracting to enter the plane," she tweeted. "When defending my outfit I was threatened with not getting back on the flight unless I walked down the aisle wrapped in a blanket."
Rowe, who was travelling with her 8-year-old son, tweeted a photo of the outfit in question. To the well-travelled eyes of Open Jaw it does not appear to be overly revealing for a flight on a hot summer day. Social media users agreed, rallying behind Rowe and accusing the airline of policing womens' bodies.
Rowe said she was targeted due to her curvy figure, and because her body didn't "fit the mold."
"As a physician I know the negative impact of #racism on health and I am speaking up because I hope no one else has endure what I did because they don’t fit the mold," she tweeted.
AA issued an apology yesterday and said it fully refunded Rowe for her flight.
“We were concerned about Dr. Rowe’s comments, and reached out to her and our team at the Kingston airport to gather more information about what occurred," American Airlines spokesperson Shannon Gilson said in an e-mailed statement to ABC News. "We apologize to Dr. Rowe and her son for their experience, and have fully refunded their travel."
Gilson said American Airlines is "proud" to serve customers of all backgrounds and committed to providing a "positive, safe travel experience for everyone who flies with us."
Bruce Parkinson Editor-in-Chief
An observer and analyst of the Canadian and international travel industries for over 25 years, Bruce uses the pre-dawn hours to prepare a daily news and information package to keep industry members up to date.