Airport Security Worker Hands Pax A Note That Reads: “You Ugly!”

Bruce Parkinson, Open Jaw

An airport security worker in New York has been fired for handing a passenger a handwritten note that said “You ugly!!!”

The June incident came to light this week after passenger Neal Strassner obtained security video through a public records request and posted it to YouTube.

The video from Greater Rochester International Airport shows the worker handing Strassner the note after he passes through a metal detector.

Strassner says he didn’t think much of it and continued toward his gate. That’s when he says the woman yelled out: “You gonna open the note?”

Strassner says that when he did, the woman burst out laughing. He later complained to her supervisors.

The Transportation Security Administration says the woman worked for a contractor. The agency says it has “zero tolerance for this type of behaviour.”

By the look of the video, while she was still laughing at the pax she insulted, the worker was busy ripping up a box so she could write more notes.

Bruce Parkinson

Bruce Parkinson Editor-in-Chief

An observer and analyst of the Canadian and international travel industries for over 25 years, Bruce uses the pre-dawn hours to prepare a daily news and information package to keep industry members up to date.



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