LOT Airline Exec Fired For Publicly Fat-Shaming BA Flight Crew

Bruce Parkinson, Open Jaw

An airline executive has reportedly been fired after appearing to fat-shame another carrier’s cabin crew who were working on her British Airways flight.

Katarzyna Richter, director of LOT Polish Airlines,‎ took pictures of male and female workers while travelling on the BA flight before posting them to Facebook.

The Polish native then reportedly wrote comments attacking the workers for their weight and teeth.

Translated into English, screen grabs of the post read: "Today, my attention was drawn to grooming and appearance of British Airways cabin crew members, unpolished shoes, holes in tights, too tight uniform, double chin, rotten and uneven teeth, messy hairstyle."

Richter, who identified herself as Operations Director for LOT Polish Airlines Cabin Crew at the time of the posts, appeared to also question if the employees were as sloppy about their duties as she perceived them to be with their grooming.

British Airways employees lashed out at Richter, reportedly telling The Sun newspaper: “She must be sacked for fat-shaming BA crew while going about their duties.”

Others have called her “a disgrace” to the aviation industry.

British Airways defended its staff in a statement to The Sun.

“We are proud of our cabin crew and the exceptional service they deliver to our customers every day,” an airline spokeswoman said.

Following backlash from the post, LOT Polish Airlines said it had terminated Richter’s employment, describing her commentary as “unacceptable,” adding that she “crossed the ethical legal boundaries.”

Richter, who also runs a consultant company called Dealwithculture, has since removed the post and issued her own apology, The Sun reports.

“I would like to apologize very much to the British Airways crew and to everyone affected by I regret my behaviour – I should not judge the competence and appearance of employees of another line I’m sorry again,” she wrote.

Bruce Parkinson

Bruce Parkinson Editor-in-Chief

An observer and analyst of the Canadian and international travel industries for over 25 years, Bruce uses the pre-dawn hours to prepare a daily news and information package to keep industry members up to date.


HANNA - August 30, 2019 @ 11:59
I must admit that the appearance of cabin crews had greatly changed since I started travelling in my teens. I do miss the days when the crew was so well put together.
If all the things she said were true, then BA needs to shape up.

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