Surprise! Qatar Pax Receives $28 Million Refund

Anna Kroupina, Open Jaw


For those consumers fighting with airlines to get a refund for their cancelled flight, receiving $28 million would definitely fall into the realm of too good to be true. 

For Qatar Airways passenger JessicaTam, that fantasy became a reality when she discovered over AU$28 million on her credit card balance.

Tam had booked return Qatar Airways Business class flights from Jakarta to London. Like most flights, they were cancelled due to COVID-19 and a refund was processed.

But somewhere along the way, a currency snafu inflated her return by 10,000 times what she paid.

“My account is now showing as $28,179,789 available balance. Can anyone suggest a small country I should purchase?” Tam posted on Australian Frequent Flyer.

The refund she applied for was less than $3,000. 

AFF explains that the refund was quoted in Australian Dollars, but processed in Indonesian Rupiah (a costly mistake, given 1 Australian dollar is worth almost 10,000 rupiah!).

Unfortunately for Tam, the gravy train didn't last long, as her bank statement was corrected the following day.

Anna Kroupina

Anna Kroupina Journalist

Anna is OJ's newest member and she joins the team as a writer/reporter. She co-writes the daily news and covers events. Although she's new to the industry, pursuing a career path in travel/tourism has been a goal since her first family road trip to the Florida Keys sparked a desire to discover the world and this exhilarating, fast-paced industry.



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