talked much about Ryanair hijinks of late.
been relatively quiet in the blue-and-yellow skies since the grown-up decision
was made to put on a nicer face, embrace (or at least not publicly berate)
customers and, just maybe, tone down bombastic founder Michael O’Leary’s
this ain’t Spirit Airlines. This is Ryanair, which will carry 113 million pax
this year. A little dignity is required, right?
it a work in progress. We noticed two stories this week which sound more like
the FR of old.
The first involved
a pax who was refused more beer on a short flight from Tenerife to the Spanish
mainland. He responded by leaping from his seat and running down the aisle
screaming: “There’s a bomb! It’s going to explode!” (As you do. If you’re a
ahead for help and a police reception was ready as the plane landed at Santiago
de Compostela. Much delay resulted.
FR story concerned O’Leary’s remarks at a Creative Minds conference in Dublin.
The topic: a plan to extend bike
paths and lanes in the city of Dublin.
As usual, the
wonderfully offensive O’Leary pulled no punches.
“That’s all we need in Dublin is more blooming
bicycles. In a country where it rains about 250 days a year, the way forward
for Dublin is, more bicycles,” O’Leary said. “Let’s just go back to walking all
together. Soon we’ll be living in caves designed by Dublin City Council.
Traffic won’t work, there’s nowhere to park the cars and yet this is a smarter
The airline boss wasn’t done. He still had the
knockout punch. “We should take the cyclists out and shoot them.”
Cyclists can rest easy though. For O’Leary, shooting
people is a figure of speech. A couple of previous examples:
On travel agents: “Take the ******* out and shoot them. They are a waste
of bloody time. What have they done for passengers over the years?”
On consultants: “Every idiot who gets fired in the
industry shows up as a consultant somewhere. I would shoot any consultant who
came through my door.”