SIREV Enhancements Include Seat Selection, Supplier Rewards
Softvoyage has announced several new enhancements to its agent shopping engine SIREV.
Here’s a quick synopsis:
AC & ACV Seat Selection: Agents can now reserve regular seats for all flights and vacation packages booked with Air Canada and Air Canada Vacations. In addition to offering a value-added service to customers, these seat selections are commissionable to agents.
After a booking is completed, seat selections can be performed from “TripBook,” either by the agent via the “Bookings” tab, or by the customer directly if the agent chooses to send the “TripBook” to his or her customer.
The seat selection is added to the other features of “TripBook” such as the ability to view detailed information about the products booked, retrieve the traveller’s electronic documents and to make a payment.
Agent Rewards: SIREV agents can now key in their personal identification code for leading supplier reward programs in the corresponding field of the SIREV booking form. Agents are then assured that their electronic reservation is counted towards their reward account’s balance, without the need to communicate with the supplier’s service desk.
This functionality is supported for the following loyalty programs: Transat (BONBON), Air Canada Vacations (ACV & ME Rewards), and Sunwing Vacations (STAR points).
More Cruise Engine Suppliers: Last year, Softvoyage announced important investments to its “Cruises” engine. The following suppliers are now available:
Cruise packages (including air transportation) from major tour operators: Air Canada Vacations, Encore Cruises, Sunwing Vacations, and Transat.
FIT cruises from the following cruise companies: Carnival Cruise Lines, Cunard, Holland America Line, MSC Cruises, Norwegian Cruise Line, Princess Cruises, and Seabourn.