WS Is 1st CDN Carrier To Earn Level 2 NDC Certification

Open Jaw

Lyell Farquharson

WestJet is the first Canadian airline to receive IATA’s New Distribution Capability (NDC) level 2 certification. NDC is a program designed to enhance the capability of electronic communications between airlines and travel agents.

"The benefits of IATA's NDC are robust and clear for both the travel trade industry and the consumer," said Lyell Farquharson, WS VP Sales and Distribution.

"As WestJet continues to unbundle our products and add ancillary options, these new capabilities allow us to integrate and collaborate more effectively with travel industry partners around the world to benefit our guests. The investment in NDC is one of many investments we have made in the last year to support our market leading capabilities and growth in the business traveller segment. We know this new capability will make it easier to obtain WestJet's content, enhance the product offering to guests and provide a seamless experience starting with the booking process."

“NDC is modernizing the way that airline products are presented through travel intermediaries, providing travel customers with richer content and increased transparency," said Yanik Hoyles, IATA’s Director, NDC Program.

"We welcome the initiative that WestJet has taken to become NDC certified by implementing Level 2 Certification and we hope other carriers in the region will follow their lead.”

The airline says NDC paves the way for agents and TMCs to add value to customers by enabling access to all relevant aspects of the WestJet experience, from cabin details and baggage allowance to upgrade options, as well as book flights and ancillaries such as meals and selecting seats.

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