VIA Rail Cancels Two ‘Canadian’ Departures After Massive Delays
Open Jaw, Bruce Parkinson
VIA Rail was forced to cancel two departures of its ‘Canadian’ train that operates between Toronto and Vancouver, in order to make up the extend travel time caused by delays over the past few weeks.
VIA blamed ‘freight congestion’ for the delays, which caused one ‘Canadian’ trip to arrive nearly two days late.
"We are deeply sorry for the inconvenience caused by the delays and the cancellation of these two departures,” stated VIA President & CEO Yves Desjardins-Siciliano.
“Over the last few months, we have taken several mitigation measures in order to limit the impact on the customer experience and on our employees' work environment. We would like for our passengers to have a relaxing travel experience, that our on-train and in-station staff be given the rest time needed to accomplish their work with diligence and peace of mind, and that our maintenance crews are able to maintain our trains in the best possible condition.”
Desjardins-Siciliano says the company is “currently working with our infrastructure partner on a new schedule, to start during the peak summer period, that will provide a longer but more predictable travel time."
VIA Rail says it has offered several options to those with a reservation for cancelled departures.
Bruce Parkinson Editor-in-Chief
An observer and analyst of the Canadian and international travel industries for over 25 years, Bruce uses the pre-dawn hours to prepare a daily news and information package to keep industry members up to date.