WestJet Hosts Conference For Travel Agent Advisory Board

Open Jaw, Bruce Parkinson


Jane Clementino

WestJet recently welcomed members of its Travel Agent Advisory Board (TAAB) in Toronto for two days of planning and discussion. 

The conference was attended by 40 TAAB members representing 35 travel agencies across Canada. Both corporate and leisure agents were invited to share their feedback and had the opportunity to engage with WestJet employees face-to-face. In addition to the sessions, WestJet, in partnership with AMResorts, hosted the TAAB for a night out at the ball game, watching the Toronto Blue Jays and New York Yankees. 

The agenda for the meeting included brainstorming sessions, workshops, and presentations by Jane Clementino, WS’s Director of Agency Sales, and representatives from WestJet Groups, GDS Operations, Corporate Sales, WestJet Vacations Product and WestJet Vacations Experience Delivery. 

“The TAAB offers valuable insight into the kinds of products and services our travel agent partners are looking for,” said Clementino. 

“In our in-depth workshops, we talk about our members’ feedback and ideas, but also share how we’re working to be easier to do business with. Our goal is to give them the tools and knowledge to help sell WestJet and WestJet Vacations, which they can share with their colleagues.” 

WestJet TAAB members serve a two-year term and for 15, this was their final meeting. 

“We would like to thank all of our second-year TAAB members for being so engaged and dedicated throughout their term. Their feedback has helped us deliver an even better experience for our mutual clients,” said Clementino. 

The 2017-2018 WestJet TAAB members are: 

 Adam Bath, Corporate Traveller 

Alfiero (Al) Cavallo, Verona Travel - TravelSavers 

Ally Guidi, Transat Travel 

Ami Hisanaga, Centre Holidays - TravelLeaders 

Anita Daya, Travel Edge 

Carolyn O'Reilly, Travel Professionals International 

Cayla Joudrey, HRG North America 

Chris Shoemaker, Northstar Travel - Ensemble 

Claudette Primeau, Robert Q Travel - TravelLeaders 

David Burton, Corporate Traveller 

Elke Hinson, Merit Travel 

Gaetano Brunetti, BCD Travel 

Gina Marcone, TDC 

Jackie Grondin, HRG North America 

Hector Nerio, American Express Travel 

Ingrid Bailey, Merit Travel 

Karla Hatfield, Maritime Travel 

Kenneth Stewart, Crowfoot Travel Solutions - TravelSavers 

Kim Johnson, SellOffVacations 

Kirrily Miller, Charleswood Travel - Ensemble 

Krista Shaver, Tripcentral.ca 

Kristi Larway, Carlson Wagonlit Port Credit Travel 

Lamya Bellili, SellOffVacations 

Laura Hopkins, Flight Centre Adventure Annex 

Laureen Aliberti, AMA Travel Kingsway 

Lori McQueen, Kemp Travel - Uniglobe 

Marybeth Wood, Uniglobe - Premiere Travel 

Monte Elniski, Travel by Design - Ensemble 

Myriam Hebert, Voyages Aquaterra - Voyages EnDirect 

Neena Kapoor, Flight Centre Maple Ridge 

Richard Dymond, Vision Travel Solutions 

Sarah McKimmie, Carlson Wagonlit Travel 

Sarah Remenda, Expedia CruiseShipCenters 

Sarah Simpson, Carlson Wagonlit Travel 

Shelley Toomer, Uniglobe One Travel 

Susan Doherty, Maritime Travel 

Tabatha Bennett, Flight Centre 

Terry Gee, Uniglobe One Travel 

Terry Lowe, Red Tag Vacations 

Travis Stewart, The Travel Agent Next Door 

Vikas Malhotra, ITRAVEL2000 

WestJet and AMResorts hosted the WestJet Travel Agent Advisory
Board at a Toronto Blue Jays game.

Bruce Parkinson

Bruce Parkinson Editor-in-Chief

An observer and analyst of the Canadian and international travel industries for over 25 years, Bruce uses the pre-dawn hours to prepare a daily news and information package to keep industry members up to date.

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