AC Enhances Services For Pax With Young Kids

Open Jaw, Bruce Parkinson

Air Canada has announced the introduction of enhanced services for customers with young children in time for the summer season. Those flying with Air Canada, AC Rouge or Air Canada Express with young children will now be able to take advantage of dedicated check-in counters at YYZ, YUL and YVR, complimentary seat selection for proximity seating, and a range of other services geared to families.

"Summer is the time of family travel and Air Canada is pleased to offer special new services to make each trip easy and memorable for customers with young children,” says Benjamin Smith, President, Airlines and COO.

“With Air Canada Family Summer Travel Services, we are introducing airport and onboard programs that will simplify all aspects of the travel experience for families during their summer holiday travels. Parents will be able to enjoy peace of mind so they can share in their children's delight in the magic of flying and freedom of summer." 

Full details on the program are available on the new AC Family page. Key features include:

  • Dedicated family check-in lines at Air Canada's main hubs at Toronto-Pearson, Montreal and Vancouver;
  • Complimentary, standard seat selection within each cabin of the aircraft for proximity seating for family members;
  • Pre-boarding between zones 2 and 3;
  • Complimentary Air Canada Skyrider activity book for children up to age 11;
  • Priority rebooking in event of schedule changes.

Air Canada also continues to offer a fee-for-service Unaccompanied Minor program for children aged eight to 17 travelling without a parent or guardian on non-stop itineraries.

Bruce Parkinson

Bruce Parkinson Editor-in-Chief

An observer and analyst of the Canadian and international travel industries for over 25 years, Bruce uses the pre-dawn hours to prepare a daily news and information package to keep industry members up to date.

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