ACTA Speaks Out On New Sunwing Currency Surcharges
Bruce Parkinson, Open Jaw
ACTA is speaking out about the proliferation of non-commissionable fees in the wake of Sunwing adding a $20 currency surcharge.
“In the past week, ACTA has been contacted by members sharing feedback on a recent $20 currency surcharge imposed by Sunwing,” ACTA President Wendy Paradis says in a statement published at ACTA.ca. “Travel Agencies in the province of Quebec were most vocal expressing how unhappy they were about yet another non-commissionable fee by taking to social media to express their disappointment.
“ACTA strongly believes that only real taxes belong in the tax field and all other “service fees and surcharges” are a cost of the product and belong in the base fare. This issue is not isolated to just one tour operator, but is a global issue, and ACTA has been pushing for change about this problem for some time.”
Paradis adds that in a recent ACTAVision article, the organization spoke to the latest realities of the issue, while recognizing that not all travel suppliers follow this practice.
ACTA says it has and will continue to raise this matter globally through the World Travel Agents Associations Alliance (WTAAA) and push for change not only in Canada, but world-wide.
Bruce Parkinson Editor-in-Chief
An observer and analyst of the Canadian and international travel industries for over 25 years, Bruce uses the pre-dawn hours to prepare a daily news and information package to keep industry members up to date.