TPI Gathers On Eve Of 25thYear

Bruce Parkinson, Open Jaw

Zeina Gedeon

Travel Professionals International (TPI) welcomed over 240 advisors, guests and supplier partners to its conference last week on board the Norwegian Getaway

“This year’s conference theme – IGNITE CHANGE – was to highlight the many positive changes that TPI has made this past year, as well as to inspire our network to ‘ignite change’ and evolve their business and set new goals for themselves,” said Zeina Gedeon, CEO. 

Gedeon kicked off the conference with an outline of major current TPI initiatives, including the introduction of self-invoicing, a bilingual TPI website and a TPI e-commerce store.

Keynote speaker Sandra McLemore challenged attendees to visualize where they wanted their business to be with her “Number in the Circle” presentation, while other educational seminars featured topics including social media, finding luxury clients offline and more.

Camille Olivere, Senior Vice President, Sales for Norwegian Cruise Line, made a special announcement onboard, congratulating TPI for named NCL’s Canadian Host Agency of the Year Partner.

Other conference highlights included:


  • #TPIGIVESBACK.  TPI advisors, partners and staff collected donations of school supplies and reading materials that were donated to nine public schools in Tortola, BVI.
  • TPI announced its new corporate charity, it is described as Canada's only charity that trains and empowers young leaders to revolutionize mental health among young people. TPI raised almost $14,000 last week and many initiatives will be taking place over the next year to support this  grassroot initiative. 
  • The introduction of a TPI Mentoring program designed to help new advisors gear up their travel business as well as support existing advisors on their quest toreach the next level.
  • Velocity Reward program updates including enhancements and simplification of the program that has paid out $123,455 for FY18.
  • Announcements of all upcoming TPI Reward Trips as well as TPI’s exclusive STEP Fams to Australia and Cambodia.


“Our Annual Conference is one of the best places to meet and get up-to-date information on the most important happenings in our industry and our company, said Gedeon. We ensured that our valued advisors have the chance to not just educate themselves but meet with our supplier partners and head office team, additionally we added on sessions directly related to the business entrepreneur, all of which is essential information to igniting change in our business.” 

In 2019, TPI will celebrate its 25th year. 

“In 1994, our concept and vision for this company came to fruition and TPI was founded. I am thankful every moment for what we have accomplished together as a team,” said TPI Executive Chairman Morris Chia.

Bruce Parkinson

Bruce Parkinson Editor-in-Chief

An observer and analyst of the Canadian and international travel industries for over 25 years, Bruce uses the pre-dawn hours to prepare a daily news and information package to keep industry members up to date.

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