Transat Personalizes, Enhances Travel Documents

Bruce Parkinson, Open Jaw

Transat has announced that effective immediately, all travellers who have booked a package via TTS (South or Europe package) will find the details of their stay on all new customized travel documents with revamped design.

As of the first page, travellers will be in vacation mode, Transat says, with a visual overview of their hotel and their type of room. The itinerary is presented in a clear and personalized manner, in particular by specifying the precise baggage allowance to which they are entitled with their reservation.

A host of small improvements have been made to simplify the traveller's journey, including an identical header and footer on all travel documents, detailing the flight, the hotel transfer, excursions, etc. -- as well as the contact details of the agent responsible for the booking.

Bruce Parkinson

Bruce Parkinson Editor-in-Chief

An observer and analyst of the Canadian and international travel industries for over 25 years, Bruce uses the pre-dawn hours to prepare a daily news and information package to keep industry members up to date.



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