Tour East Will Refund China Tour Deposits If Travellers Want To Cancel Or Postpone

Bruce Parkinson, Open Jaw

Annie Tsu

Tour East Holidays, a subsidiary of CTEH, has announced that it will refund deposits in full to customers who decide to cancel or postpone upcoming tours with the company to China.

The proactive decision comes in the wake of the Canadian government’s decision on 14JAN to upgrade its Travel Advisory to China for Canadian citizens to “Risk Level.”

Risk Level warns Canadian travellers that they face “risk of arbitrary enforcement of local laws” should they travel to a country identified as such.

“We value our customers’ safety and their peace of mind when they travel with Tour East and understand their trepidation for not wanting to travel to China at this time,” said Annie Tsu, CTEH’s President and CEO.

“We hope the situation improves soon so that Canadians can enjoy the wonders China has to offer and we hope our customers will use their deposits to book some of the other fabulous destinations we offer.”

The offer applies only to tours booked with Tour East Holidays and not airfares.

Canada is embroiled in a diplomatic dispute with China that stems from the detention of Meng Wanzhou, the chief financial officer of the Chinese telecommunications giant Huawei, in Vancouver recently. The detention came at the request of the U.S. government. 

In retaliation, China has arrested a number of Canadians on various charges and Monday sentenced a convicted Canadian drug smuggler to death.

Bruce Parkinson

Bruce Parkinson Editor-in-Chief

An observer and analyst of the Canadian and international travel industries for over 25 years, Bruce uses the pre-dawn hours to prepare a daily news and information package to keep industry members up to date.

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