Travel Group has announced two new investments in its “Labs” program that will
help bolster its capabilities to incubate and bring to market emerging travel
technologies to its corporate brands.
additions further increase the initiatives portfolio in key areas such as
mobile and artificial intelligence (“AI”) and increase the program’s footprint
to the technology development hubs of Barcelona and Bangkok.
Sam :], the mobile
app already used by many of FLT’s corporate brands in several markets, has been fully
acquired. FLT secured an initial 25% holding in Sam :] in 2017 when it acquired
its holding in Paris-based 3Mundi. As a result of the deal, FLT has now become
the sole owner and licensor of the product and will continue to drive the
product roadmap to meet the needs of its corporate customers globally.
“We’re thrilled to bring the Sam :] team fully
into the Flight Centre family,” said John Morhous, Chief Experience Officer,
FCTG Corporate Brands. “We’ve worked closely with the team and product for many
years now and look forward to continuing to drive mobile innovation through the
platform”. Sam :] is currently used within FCM Travel Solutions, Corporate
Traveler, Campus Travel, and Stage and Screen Travel, across 40+ FLT markets.
In addition, FLT has increased its investment
in 30SecondsToFly and its Claire product. FLT will have two-year exclusive use of
Claire in the large global TMC category, and the product will be fully
integrated into Sam :] to provide AI-powered chat and booking capability for
customers. The investment will increase FLT’s stake in 30SecondsToFly to