Skytrax: Air Transat Named World’s Best Leisure Airline For Second Straight Year
Anna Kroupina, Open Jaw
For the second year in a row, Air Transat has taken the title of World’s Best Leisure Airline at the Skytrax World Airline Awards presentation ceremony, held at the 53rd International Paris Air Show on 18JUN.
This year's survey polled over 21 million passengers worldwide.
“It’s a very great honour to once again receive this recognition from our customers, who appreciate our overall service. Their participation in the most prestigious international survey on airlines really shows their satisfaction with us,” says Annick Guérard, Chief Operating Officer, Transat.
“This choice by passengers is an acknowledgement of the efforts of our personnel who, day after day, devote all of their energy and passion to providing our passengers with a memorable travel experience from the moment they begin dreaming of their vacation. I want to thank our 5,000 employees for their amazing work and their great professionalism.”
The carrier offers some 60 point-to-point destinations in more than 25 countries, a website that has won awards for its buying experience, gourmet in-flight meals from renowned Quebec chef Daniel Vézina and Club Class seating that combines comfort and personalized service.
Its Economy Class offers a personal entertainment system, a Kids Club for ages 2 to 11, and Eco fares featuring flexibility and various benefits.
Skytrax launched the World Airline Awards in 1999. The global airline passenger satisfaction survey collects travellers' opinions on 300 airlines over a 9-month period and in 100 countries. Airlines are ranked according to about 40 criteria, from check-in and boarding to staff service and seat comfort, cleanliness and in-flight entertainment.
Anna Kroupina Journalist
Anna is OJ's newest member and she joins the team as a writer/reporter. She co-writes the daily news and covers events. Although she's new to the industry, pursuing a career path in travel/tourism has been a goal since her first family road trip to the Florida Keys sparked a desire to discover the world and this exhilarating, fast-paced industry.