TICO Makes Final Payment To Consumers Affected By Sinorama Failure

Anna Kroupina, Open Jaw

The Travel Industry Council of Ontario’s (TICO) Board of Directors approved a payment for CAD$4,270 to assist three consumers who did not receive travel services for which they had paid after tour agency Sinorama Holidays Inc. shut down in AUG 2018.

This follows a TICO payment that was approved on 28MAY, 2019 for CAD$249,500 to assist 135 consumers.

Additionally, at the time of Sinorama’s failure, TICO assisted 136 consumers with immediate departure and trip completion (repatriation) provisions, issuing payments of CAD$68,000 from the Travel Industry Compensation Fund.

This included a payment of CAD$12,500 for trip completion to assist six consumers already in destination at the time of the failure, and a payment of CAD$55,500 to assist 130 consumers who had immediate departures to various destinations. 

All consumers with eligible claims have now had their payments approved.
Anna Kroupina

Anna Kroupina Journalist

Anna is OJ's newest member and she joins the team as a writer/reporter. She co-writes the daily news and covers events. Although she's new to the industry, pursuing a career path in travel/tourism has been a goal since her first family road trip to the Florida Keys sparked a desire to discover the world and this exhilarating, fast-paced industry.

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