Trafalgar has launched Travel Unlocked, an agent e-learning podcast created specifically to provide behind-the-scenes access to the brand in a way that has never been done before. Travel Unlocked is now available via Apple Podcasts, Google Podcasts, Spotify, Stitcher, TuneIn and more as well as TTC Academy.
The podcasts give agents a chance to "listen and learn on the go" and get a deeper understanding of the people within Trafalgar who bring their trips to life.
The initial five-part series of "Travel Unlocked" reveals stories and information from a variety of guests within the business, such as Travel Directors, Sales Managers, Product Developers and CEO Gavin Tollman. The episodes will cover FAQs, JoinTrafalgar sustainability efforts, and how ‘Be My Guest’ – another innovation by Trafalgar – was born, to name a just a few of the topics discussed.
"We created ‘Travel Unlocked’ specifically to address the direct feedback from agents, with 90% telling us they want and need better e-learning resources. Furthermore, 94% of agents surveyed said they wanted access to information that consumers could not find in any brochure or online, cementing their role as the experts in the industry," says Conrad McCall, Trafalgar’s Global Trade Engagement Manager and podcast host.
The podcast series has been created in a way that is fun and engaging, while also doubling as Trafalgar’s official e-learning course. Each episode has an associated quiz, which can be accessed through TTC Academy. Agents can log in with their TTC Academy credentials and listen to the podcasts, accessing the review questions directly in the app, making it easy and accessible at their convenience.
"As category leaders, we saw the opportunity to reach our valued agent partners in a way that suits them – that directly addresses challenges they currently face with accessing brand information in a hassle-free way," says McCall. "This e-learning series truly speaks to our #AgentsFirst mantra and constant innovative thinking."