Turkish Airlines Named 2020 Five Star Global Airline At APEX Awards

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Offering routes to 126 countries around the world to its passengers, Turkish Airlines was named a “2020 Five Star Global Airline” by APEX (Airline Passenger Experience Association), one of the world’s most prominent aviation organizations.

“At Turkish Airlines, we are aiming to offer perfection to our guests in every aspect of their travels. With the renewed Business Class on our new Dreamliner, the brand new style of traveling at Istanbul Airport, our new home, and exceptional services above the clouds, we are undergoing a change. We are happy to see our passengers award that change with five stars. We express our thanks to APEX and all of our passengers for acknowledging our efforts while offering us this exceptional award for the third successive time.” said Turkish Airlines Chairman of the Board and the Executive Committee, M. İlker Aycı.

Travel industry experts met at the Los Angeles Convention Centre on 9SEP for the APEX/IFSA Awards where the winners were announced. Passengers rated over a million flights of almost 600 airlines around the world between JUL 2018 and JUN 2019. Categories were judged on a five-star scale in five categories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi.

APEX distinguishes itself as the first rating program that solely relies on the passenger feedback on subcategories such as service, entertainment, seat comfort and Wi-Fi during its review process.