Rail Europe Launches New Booking Platform For Agents

Bruce Parkinson, Open Jaw

Rail Europe is launching a new dedicated technology platform for travel industry partners called Easy Rail Access (ERA). It describes the new platform as a a one-stop-shop that promises to make the booking process easier and quicker than ever before for agencies and travel advisors.

The company says travel agent users will benefit from comprehensive, continuously updated offers and enhanced customer service support. 

“Rail Europe is working hard to make the user experience for its travel advisor partners easier and more productive,” says Dau-Khoi Nguyen, President & CEO of Rail Europe. “ERA will allow them the ability to find rail choices and the information they need for their clients much more quickly, as well as complete the booking process faster.” 

The goal of the new technology is to get more international passengers travelling across Europe by train, which Rail Europe calls “the most sustainable mode of travel.” 

Rail Europe sells approximately four million train tickets each year, two-thirds of which are booked and sold through the trade.

“Our international strategy with the launching of a new platform will further strengthen our position as the number one worldwide distributor of European train tickets,” says Nguyen.

Bruce Parkinson

Bruce Parkinson Editor-in-Chief

An observer and analyst of the Canadian and international travel industries for over 25 years, Bruce uses the pre-dawn hours to prepare a daily news and information package to keep industry members up to date.