Air Canada Launches Next-Generation Mobile App

Open Jaw

Air Canada has launched a next generation mobile app, now available for download on iOS and Android.

The airline says the new app features an intuitive layout supported by the latest technologies, to deliver faster, more reliable performance. 

"Air Canada is focused on making travel easier and more comfortable for everyone, particularly through the use of the latest technologies. Beyond the new features launching today, such as interactive airport maps with turn-by-turn directions for travellers, the new app provides the foundation necessary for future developments, most notably the launch of our new Loyalty program in 2020," said Mark Nasr, Vice President, Loyalty and eCommerce at Air Canada.

"The app was designed and built entirely in Canada, in our Digital labs enabled by the Air Canada technology team," Nasr added.

With capabilities ranging from booking to boarding with one hand, the Air Canada mobile app was developed after consultation with customers and employees around the world, including the more than 18,000 flyers who participated in the Beta program. 

Among its many features, in a first for a Canadian airline, the new app will display interactive airport maps of YYZ, YUL and YVR.

These detailed indoor maps will guide customers through flight connections, and help them find gates, restaurants, restrooms, and the closest Air Canada lounge, along with estimated walking times.

Other notable features include real-time upgrade/standby lists, inbound flight tracking, downloadable boarding passes and automatic flight notifications. The app also supports Aeroplan profile sign-in with expedited ticket purchase and check-in. 

Updates to the app will roll-out regularly, AC says, including releases that will work seamlessly with Aeroplan loyalty accounts, among other improvements.

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