Amex Meetings & Events Launches New Ground Transportation Platform
Bruce Parkinson, Open Jaw
American Express Meetings & Events (M&E), has announced the launch of Meetings Ground Transportation.
Staking a claim as the first service of its kind, Meetings Ground Transportation will allow American Express Meetings & Events to manage ground transportation on behalf of its clients, delivering transportation that promotes compliance with clients' internal corporate travel and meeting policies.
Through its patented technology, Meetings Ground Transportation claims to minimize flight manifest errors, eliminate unnecessary rides, and source from multiple M&E ground suppliers.
With these efficiencies, the company says meeting planners can expect to save 22% to 30% of total ground costs and an average of 15 hours in time spent per event.
“Ground transportation has long been a pain point for all meetings stakeholders. Meeting planners have struggled to maintain visibility, organization and cost; an attendee’s first impression of an event can easily be tarnished when ground delays or issues occur as a result of mismanagement,” said Linda McNairy, Vice President of Americas at American Express Meetings & Events.
“With the right solutions and partners, it is possible to make ground transportation a strategic component of any meetings program. Meetings Ground Transportation makes management of ground transportation simple and easy, which has not been possible to this extent previously.”
Through the platform, the American Express Meetings & Events planning team also coordinates with suppliers in real time and provides 24/7 support for flight changes and revised ground confirmations, including adding rides, and communicating meeting point instructions to attendees.
The solution also enables detailed reporting, standardized invoicing and a payment process to further support meeting planner’s needs.
Meetings Ground Transportation is currently available for all American Express Meetings & Events clients.
Bruce Parkinson Editor-in-Chief
An observer and analyst of the Canadian and international travel industries for over 25 years, Bruce uses the pre-dawn hours to prepare a daily news and information package to keep industry members up to date.